Accessibility Statement for Apprenticeship Management Suite
Updated
by Steven Dunnell
Accessibility Statement for Apprenticeship Management Suite - a digital product by OneAdvanced Ltd
Statement last updated: 20/03/2026
Next statement review date: 20/03/2027
Statement Maintenance Schedule:
- Full compliance review: Annually
- Testing updates: Quarterly
- Issue tracking: Ongoing
- User feedback integration: Monthly
- Regulatory compliance check: Bi-annually
This website was last tested in March 2026.
The automated test was carried out by OneAdvanced, including using Lighthouse, Silktide, WAVE, Arc Toolkit and AxeDev Tools.
The manual test was carried out by OneAdvanced, including using NVDA, VoiceOver and Keyboard.
We used this approach to decide on a sample of pages to test:
-Learner – Logging Off-The-Job
-Learner – Uploading Evidence
-Learner – Completing Document Signature
-Assessor – Evidence to Review
-Assessor – Off-The-Job to Review
-Employer – Completing Document Signature
What this statement covers
Testing Methodology:
- Automated testing conducted using the tools listed above -
- Manual testing conducted on representative sample including:
- Homepage and main navigation
- Key user journeys and forms
- Documents and multimedia content
- Mobile and desktop versions
- User testing with assistive technology users conducted annually
- Testing follows EN 301 549 evaluation methodology
Accessibility Features
This website includes the following accessibility features:
- Keyboard navigation support
- Screen reader compatibility
- Adjustable text size options
- High contrast display options
- Alternative text for images
- Captions and transcripts for videos
- Consistent navigation structure
- Clear headings and labels
- Error identification and suggestions
This product’s accessibility status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.
This website aims to conform to EN 301 549 v3.2.1, which references WCAG 2.1 Level AA. Where WCAG 2.2 is not fully adopted, we maintain compliance with WCAG 2.1 Level AA as the baseline standard.
Non-compliance for Apprenticeship Management Suite
The following elements are not currently at least WCAG compliant:
- 1.1.1 Non-text Content, Web Content Accessibility Guidelines (WCAG) 2.2, multiple instances in signatures, evidence and OTJ workflows in desktop and Mobile, planned to resolve by December 2026.
- 1.3.1 Info and Relationships, Web Content Accessibility Guidelines (WCAG) 2.2, multiple instances across OTJ, Evidence and Signatures workflows, planned to resolve by September 2026.
- 1.3.4 Orientation, Web Content Accessibility Guidelines (WCAG) 2.2, multiple instances of side-drawers not opening on Mobile devices when used in portrait mode, planned to resolve by June 2026.
- 1.4.3 Contrast (Minimum), Web Content Accessibility Guidelines (WCAG) 2.2, text within the Signatures flow for Employers is difficult to read when dark mode is used, planned to resolve by June 2026.
- 1.4.4 Resize Text, Web Content Accessibility Guidelines (WCAG) 2.2, multiple instances identified on Mobile devices, planned to resolve by June 2026.
- 1.4.10 Reflow, Web Content Accessibility Guidelines (WCAG) 2.2, multiple instances in calendar and signature workflows in desktop and Mobile, planned to resolve by June 2026.
- 1.4.13 Content on Hover or Focus, Web Content Accessibility Guidelines (WCAG) 2.2, filenames in evidence and impact text in OTJ to Review flows are only visible via tooltip, planned to resolve by June 2026.
- 2.1.1 Keyboard, Web Content Accessibility Guidelines (WCAG) 2.2, multiple instances across OTJ, Evidence and Signature workflows are not fully navigable via keyboard, planned to resolve by June 2026.
- 2.1.2 No Keyboard Trap, Web Content Accessibility Guidelines (WCAG) 2.2, keyboard navigation is not logical and is disrupted when focused on the calendar and date picker fields, planned to resolve by June 2026.
- 2.4.2 Page Titled, Web Content Accessibility Guidelines (WCAG) 2.2, The Homepage is only announced as ‘Home’ to screen readers with no additional context, planned to resolve by June 2026.
- 2.4.3 Focus Order, Web Content Accessibility Guidelines (WCAG) 2.2, multiple instances across OTJ, Evidence and Signature workflows where keyboard focus does not remain within the current workflow, planned to resolve by June 2026.
- 2.4.6 Headings and Labels, Web Content Accessibility Guidelines (WCAG) 2.2, multiple list views announce the same headers to screen readers, making it difficult to differentiate between list rows in desktop and Mobile, planned to resolve by September 2026.
- 2.4.11 Focus Not Obscured (Minimum), Web Content Accessibility Guidelines (WCAG) 2.2, multiple instances in calendar and side-drawers in desktop and Mobile, planned to resolve by June 2026.
- 3.2.2 On Input, Web Content Accessibility Guidelines (WCAG) 2.2, after successfully adding OTJ on Mobile, the success message disappears without user input, planned to fix by September 2026.
- 3.2.4 Consistent Identification, Web Content Accessibility Guidelines (WCAG) 2.2, the ‘Go to Smart Assessor’ menu item is announced to a screen reader in a different manner to other links, creating inconsistency, planned to resolve by September 2026.
- 3.3.1 Error Identification, Web Content Accessibility Guidelines (WCAG) 2.2, are not announced via screen readers when learners log evidence and OTJ and for employers providing signatures, planned to resolve by September 2026.
- 3.3.2 Labels or Instructions, Web Content Accessibility Guidelines (WCAG) 2.2, multiple instances across OTJ, Evidence and Signatures workflows where required fields are not announced to screen readers in desktop and Mobile, planned to resolve by June 2026.
- 4.1.2 Name, Role, Value, Web Content Accessibility Guidelines (WCAG) 2.2, multiple instances across OTJ, Evidence and Signature workflows in desktop and Mobile, planned to resolve by September 2026.
- 4.1.3 Status Messages, Web Content Accessibility Guidelines (WCAG) 2.2, multiple instances across OTJ, Evidence and Signature workflows in desktop and Mobile, planned to resolve by September 2026.
Known Accessibility Issues and Workarounds
No Known Issues at this time
Disproportionate burden
Disproportionate Burden Assessment: We assess disproportionate burden based on: - Size and resources of the organization - Estimated costs and benefits of compliance - Frequency of use of the non-compliant content - Alternative accessible means available - Impact on users with disabilities Any disproportionate burden claims are reviewed annually and documented with justification. Current disproportionate burden items: None Currently Identified
Third-party integrations
Where possible, we work to make the integrations as accessible as possible. However, we are limited by the technology that the integrations provide us with in order to achieve full accessibility.
- Pendo – Please view their commitment to accessibility here: https://www.pendo.io/pendo-blog/pendos-commitment-to-web-accessibility/
Customisable Themes and Colours
If our product allows custom colour changes, we cannot be held responsible for any resulting accessibility issues. To maintain at least AA level colour contrast, we recommend using the default theme.
Accessibility at OneAdvanced
Throughout OneAdvanced we are working to ensure that all products are at least WCAG AA compliant. In some areas this may not be currently possible. However, where we do not currently have compliance, a plan to be compliant is in place.
We are always working on improving our accessibility, however at times we are limited by what technologies are available to us. These will be highlighted within this policy.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) oversees compliance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (as amended in 2020). Private sector organizations must comply with the Equality Act 2010 accessibility obligations. This website also conforms to EN 301 549 v3.2.1 standard. If you're dissatisfied with our response to your complaint, you can escalate the matter to the Equality Advisory and Support Service (EASS) for further assistance.
UK Public Sector: The Equality and Human Rights Commission (EHRC) oversees compliance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (as amended).
UK Private Sector: Accessibility obligations fall under the Equality Act 2010.
EU Compliance: National enforcement bodies in each EU member state oversee European Accessibility Act compliance.
European Accessibility Act (EAA) Compliance: We are working towards meeting the requirements of the European Accessibility Act (EAA), which apply from 28 June 2025. For more information on the European Accessibility Act (EAA), please visit the European Commission's website.
Accessibility Feedback Process
At OneAdvanced, we are committed to improving the accessibility of our products for our customers.
To report accessibility issues:
- Email accessibility@oneadvanced.com with:
- Description of the issue
- Product/site where issue found
- Location/page details
- Assistive technology used (if applicable)
- We will acknowledge receipt within 2 working days
- Investigation and response within 20 working days
- If unsatisfied with our response:
- Public sector users: escalate to EHRC or EASS
- EU users: contact your national enforcement body
- Private sector: contact EASS for guidance
Download a copy
You can download a copy of this statement here: Accessibility Statement for Apprenticeship Management Suite.pdf